Cobber Casino Terms and Conditions

Welcome to Cobber Casino. These Terms and Conditions (the "Terms") govern your use of Cobber Casino.com and all services we provide, including our casino games, promotions and the Cobber Casino app. By creating an account and logging in through Cobber Casino login, you confirm that you have read, understood and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

Who We Are

Cobber Casino is owned and operated by Novatrix SRL, a company registered under the laws of Costa Rica, company registration number 3-102-893958, with its registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. We hold an e-gaming licence issued by the Tobique Gaming Commission, licence No. 0000002. Should a dispute arise that we cannot resolve directly with you, we participate in alternative dispute resolution through EGIS (egis.io), operating under Tobique Gaming Commission regulations; complaints may be addressed to [email protected]. Any arbitration proceedings take place in Costa Rica.

The official language of our website is English, offered in four regional variants for Canadian, Australian and New Zealand players. In the event of any discrepancy between a translated version and the English version, the English text prevails.

Eligibility and Account Registration

To play at Cobber Casino, you must be of legal gambling age in your jurisdiction and create a single account in your own name. We allow one account per person, household, IP address and device. If you attempt to register multiple accounts, we reserve the right to suspend or close them and void any associated bonuses or winnings.

We do not accept real-money play from residents of a number of restricted territories, including Afghanistan, Belarus, Belgium, Brazil, Bulgaria, the Canadian provinces of New Brunswick and Ontario, China, Cyprus, Estonia, Greece, Latvia, Lithuania, Malta, the Netherlands, Poland, Romania, Russia, Ukraine, the United Kingdom, the United States and several others listed in our general information. Players found in breach of these restrictions are not entitled to refunds or withdrawals. We also apply specific provider restrictions, such as the unavailability of Play'n GO and Pragmatic Play titles in Sweden, and Amatic titles in Australia, Austria, Estonia, Greece and the United States.

VPN Use

We do not permit the use of VPNs or any other tools intended to bypass our geographic restrictions. If we detect such activity, we reserve the right to confiscate any winnings associated with the account.

Deposits and Currencies

We accept EUR, USD, CAD, AUD, NZD, NOK and ZAR, as well as a range of cryptocurrencies including BTC, BCH, ETH, LTC, DOGE, USDT, BNB, ADA, TRX and USDC. Several currencies may be held on one account simultaneously, though our internal operating currency is EUR. Crypto transactions are converted using the Coinbase Converter real-time rate at the moment of the transaction; we do not support direct exchange between crypto and fiat currencies.

Our minimum deposit is generally EUR 10 or its equivalent, though specific payment methods carry their own minimums, such as EUR 5 via Siru Mobile or CAD 15 via Interac and iDebit. To activate any deposit bonus, including a Cobber Casino promo code offer, you must deposit at least EUR 20, CAD 30, AUD 30 or NZD 30 in a single transaction. All of our deposit methods are free and processed instantly. We require that deposits originate from a payment account registered in your own name.

Withdrawals

Our standard minimum withdrawal is EUR 20 or its equivalent, with higher thresholds applying to certain bank transfer methods. We process approved withdrawals within 72 hours, though actual payout speed depends on the method used: e-wallets, crypto, iDebit, Instadebit and AstroPay are typically completed within 0 to 2 hours, while bank transfers can take 3 to 5 banking days.

We apply daily and monthly withdrawal limits per currency, and progressive jackpot wins are always paid in full, outside of these limits. If your requested withdrawal exceeds a method's limit, we may split the payout into several instalments. We also require that each deposit be wagered at least 3x before the related funds become eligible for withdrawal, and winnings generated from a no-deposit bonus are capped at EUR 50 or its currency equivalent.

Verification

Before releasing any withdrawal, we must complete our identity verification process. This may include a live telephone call, and we ask that you provide a government-issued photo ID, proof of address and proof of ownership of your payment method. If these documents are not presented in Latin or Cyrillic script, we may require video verification showing you holding your ID. If we cannot reach you by phone or e-mail within two weeks of your withdrawal request, we will lock the account and cancel the withdrawal.

Bonuses and Promotions

We offer a welcome package of a 100% match up to EUR 200 plus 100 free spins on the first deposit, subject to a 60x wagering requirement to be completed within 48 hours. Entering any Cobber Casino no deposit bonus code or other code not explicitly offered to you will cancel your bonus, so please be cautious with any Cobber Casino no deposit bonus codes you find outside our official channels. We do not make welcome bonuses available to players from Finland, and no-deposit registration bonuses, including any Cobber Casino free chip offer, are excluded for players from Finland, Germany, Kuwait, Lesotho, Russia, Slovenia, South Africa and the United Arab Emirates.

Beyond the welcome offer, we run a Saturday cashback promotion, Sunday no-deposit free spins for qualifying players, and Wednesday and Friday deposit-triggered free spins. Players from Sweden and Russia are not eligible for any Cobber Casino bonus, promotion, VIP programme or loyalty point exchange. All deposit, reload and cash bonuses expire 48 hours after activation, and only one deposit bonus may be active at any time. We reserve the right to request proof of eligibility before crediting any Cobber Casino no deposit offer.

Games and Providers

We work with more than 40 game studios to deliver thousands of titles, including slots, jackpot slots, Buy Feature games, Highroll titles and Crypto Games. Our lobby does not currently include a live casino, roulette, blackjack, craps, scratch cards or video poker sections, and these game types are explicitly excluded from bonus wagering under our Bonus Terms.

VIP Club and Loyalty Points

Our VIP Club consists of ten tiers named after dog breeds, from Maltipoo through to Saint Bernard. Status points and comp points are earned only on real-money bets, and redeemable points can be exchanged for bonus funds from Cocker Spaniel level upwards. We reserve the right to exclude any player from the VIP programme, including where the ratio of bonuses received to deposits made exceeds 50% after eight deposits.

Access via Desktop, Mobile and App

You can access Cobber Casino through our desktop website, our mobile-optimised site, or the downloadable Cobber Casino app available from our site header. Wherever you play, the same account, bonus terms and withdrawal rules described in these Terms apply equally.

Customer Support

Our support team is available 24/7 through live chat and e-mail at support@Cobber Casino.com, and VIP players receive additional personal support by e-mail, Skype and popular messengers. If you have any questions about these Terms, your account, or an active Cobber Casino bonus, please get in touch with us at any time.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, regulatory requirements or business practices. We encourage you to review this page periodically, as continued use of your account after any update constitutes your acceptance of the revised Terms.